In the Client Center, you can select to download the Citrix Receiver for desktop computers. Find the Client Center then click on Download below 6. Open your Firefox browser and enter this address In the main menu, select Downloads 5. If you do not have the Firefox browser on your computer, do an Internet search for Firefox and download the browser. The Citrix software requires Macintosh software versions 10.4, 10.5, 10.6, 10.7 or higher.

Click on about this Macintosh and write down the version number of your Macintosh software. On your Macintosh screen locate the Apple icon on the top left of the menu bar. Be aware that Citrix is a private company that may change the locations of these files. Listed below are the step-by-step directions. Here s what we need to make this work: a) Recent Macintosh computer with Software versions 10.4 or higher, we cannot guarantee this will work on older Macs b) Mozilla s Firefox Internet Browser c) The Citrix Online Plug-in, also called a Client to let your Mac act like an Windows computer d) A Firefox certificate update e) A Help Desk call or ticket to ask that your name be added to the Mac user group to be able to view MCPS applications using the Citrix Online Plug-in. One method to get these applications (such as Outlook and Special Education s O/SS) is to add a mini-program to a Macintosh Internet Browser to make the computer appear to be a Windows computer. 1 While some MCPS applications run on Macintosh computers, other applications do not function properly. The process for installing the driver is outlined in this Citrix Technical Article. To resolve the issue, all you need to do is manually install the printer driver in each 7.x VDA. During the client printer mapping process, if this driver is missing, the printer fails to map. Starting with Windows 10 and Window 2012, this print driver is no longer included in the operating system. In Windows R2, this printer driver was included in the operating system. The HP Color LaserJet 2800 Series PS printer driver from Hewlett Packard is used by Mac and Linux clients, which require PostScript printer format. The Citrix Universal Printer and Citrix XPS Universal Printer drivers are automatically installed when you install the 7.x VDA. When a client printer is mapped into a session, it is automatically mapped to one of these three drivers: The good news is, it is a very simple fix!Ĭitrix UPD relies on a series of printer drivers to be installed on the VDA machine. A common issue I see in Citrix Virtual Apps and Desktops deployments is users who are unable to print to their local printers from Mac and Linux clients when using Citrix Universal Printer Driver (UPD ).

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